Blue Velvet Aesthetics
Address: Twyford House, Kennedy Way, Tiverton EX16 6RZ, United Kingdom
Email: cuddytanya@yahoo.com
Phone: +44 7395 885393
At Blue Velvet Aesthetics, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or contact us.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact information: Name, phone number, email address, and home address.
- Appointment details: Treatment history, consultation notes, and booking records.
- Payment information: Card details or other payment data (processed securely through third-party providers).
- Medical information (where relevant): Health details provided during consultations, required to deliver safe and effective treatments.
- Website usage data: IP address, browser type, and cookies to improve your browsing experience.
2. How We Use Your Information
Your information may be used to:
- Schedule and manage appointments.
- Provide safe and suitable aesthetic treatments.
- Process payments securely.
- Respond to enquiries or customer service requests.
- Send important updates about your bookings or our services.
- Maintain records for legal, medical, or tax purposes.
We will only use your information when legally permitted, such as with your consent, to perform a contract, or to comply with regulations.
3. Sharing Your Information
We will never sell your personal data. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, booking systems).
- Medical professionals if a referral or specialist care is required (with your consent).
- Regulatory or legal authorities if required by law.
4. Data Security
We take reasonable technical and organisational steps to protect your information against loss, misuse, or unauthorised access.
5. Data Retention
We keep your information only for as long as necessary:
- Treatment and medical records: up to 7 years (as required by UK medical regulations).
- Contact and booking information: until you request removal or after a period of inactivity.
6. Your Rights
Under UK GDPR and Data Protection Law, you have the right to:
- Access the personal data we hold about you.
- Request corrections if your information is inaccurate.
- Request deletion of your personal data (subject to legal requirements).
- Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us at cuddytanya@yahoo.com.
7. Cookies and Website Tracking
Our website may use cookies to improve functionality and personalise your experience. You can adjust your browser settings to refuse cookies if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be available on our website.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Blue Velvet Aesthetics
Twyford House, Kennedy Way
Tiverton EX16 6RZ, United Kingdom
Email: cuddytanya@yahoo.com
Phone: +44 7395 885393
